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How to Delete Easypaisa Account: A Step-by-Step Guide

Are you looking to delete your Easypaisa account? Whether you’ve decided to switch to a different mobile payment service or no longer require the features offered by Easypaisa, this article will guide you through the process. Deleting your Easypaisa account is a simple and straightforward procedure. Follow the steps outlined below to close your Easypaisa account securely.


In this digital age, managing your financial transactions through mobile payment services has become increasingly popular. Easypaisa is a widely used mobile wallet service in Pakistan that allows users to perform various financial transactions conveniently. However, if you no longer require the service, deleting your Easypaisa account is the best course of action. Follow the steps below to close your account securely.

Why Delete Your Easypaisa Account?

There could be several reasons why you may want to delete your Easypaisa account. Some common reasons include:

  • Switching to a different mobile payment service
  • No longer requiring the features and services offered by Easypaisa
  • Concerns about account security or privacy
  • Personal preference for an alternative payment method

Whatever your reason may be, it’s essential to understand the steps involved in deleting your Easypaisa account.

Before You Begin

Before initiating the account deletion process, make sure to fulfill the following prerequisites:

  • Clear any outstanding transactions or pending payments associated with your Easypaisa account.
  • Transfer any remaining balance to your bank account or use it for payments to avoid any financial loss.
  • Cancel any subscriptions or recurring payments linked to your Easypaisa account.
  • Remove any personal information or sensitive data from your Easypaisa profile.

Once you have taken care of these preliminary steps, you can proceed with deleting your Easypaisa account.

How to Deactivate Easypaisa Account

How to Delete Easypaisa Account

Step 1: Contact Easypaisa Customer Support

To initiate the account deletion process, you will need to get in touch with Easypaisa customer support (Telenor users can call 3737 and non-Telenor users can call 042-111-003-737 from their mobile phone.). Contacting customer support ensures that you receive proper guidance throughout the account closure procedure. You can reach Easypaisa customer support through their helpline or via email.

Step 2: Provide Account Details

When contacting Easypaisa customer support, be prepared to provide the necessary details regarding your account. This may include your registered mobile number, username, and any other relevant information requested by the customer support representative. Providing accurate and complete information will help expedite the account closure process.

Step 3: Verify Your Identity

Easypaisa takes account security seriously, and as part of the account deletion process, they may require you to verify your identity. This verification process is essential to ensure that the account closure request is genuine and authorized by the account holder. Follow the instructions provided by the customer support representative to complete the identity verification process successfully.

Step 4: Account Closure Confirmation

Once your identity is verified, Easypaisa will proceed with closing your account. You will receive a confirmation notification or email stating that your Easypaisa account has been successfully closed. It may take a few days for the closure process to finalize, so ensure that you have completed all the necessary steps before initiating the closure request.

How to Deactivate the Easypaisa Account in Pakistan


Deactivate your Easypaisa account is a straightforward process that involves contacting Easypaisa customer support, providing your account details, verifying your identity, and receiving confirmation of the account closure. Remember to clear any pending transactions, transfer remaining balances, and remove personal information before initiating the account closure process. By following these steps, you can securely delete your Easypaisa account.


Can I reopen my Easypaisa account after deleting it?

No, once you delete your Easypaisa account, it cannot be reopened. Make sure to back up any essential data before initiating the account closure process.

Will deleting my Easypaisa account delete my transaction history?

Yes, deleting your Easypaisa account will also delete your transaction history. Make sure to save any necessary transaction records before closing your account.

How long does it take to close an Easypaisa account?

The account closure process may take a few days to finalize. Once your identity is verified and the closure request is submitted, you will receive confirmation of the account closure via notification or email.

Can I delete my Easypaisa account through the mobile app?

No, currently, the account deletion process requires contacting Easypaisa customer support. Follow the steps mentioned in this article to initiate the account closure procedure.

What happens to my Easypaisa balance after deleting my account?

Before deleting your Easypaisa account, make sure to transfer any remaining balance to your bank account or use it for payments. Once the account is closed, you will not be able to access the balance or make any transactions.

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